Staying on top of all aspects of your sprawling IT system can be exhausting. You need top visibility into your entire IT system, a single unified place for user requests, to view service outages, proactively assess system health, and resolve security incidents. The IConduct ServiceNow connector provides all this, plus centralized HR services along with direct communication with every element of your business ecosystem.
At IConduct, we have the ability to unite your ServiceNow workflows, workbenches, IT requests, and prioritization lists with your project management apps, financial apps, and collaboration spaces across the company. Between cloud, on-prem, and hybrid apps, we can link it all.
The IConduct ServiceNow connector takes ServiceNow’s unprecedented visibility into your IT service management and links it with every corner of your business system. Turn your ITOps data into omnipresent insights by uniting oversight of service outages, user requests, system health, and security status together with the rest of your business apps for a new level of system understanding.
IConduct knows how to give you easy access to all of your ServiceNow tables, including customized ones, across all modules. Use the simple RESTful API that enables the use of multiple API parameters such as sysparm_query, sysparm_display_value, sysparm_fields, etc.
With IConduct we can easily and seamlessly integrate our cloud CRM and on premise ERP. The IConduct solution is of great value to our organization. It helped us automate many time-consuming manual processes
IConduct gave us the ability to integrate our Salesforce with our ERP and implement cross application process for our sales and service.
In an environment with multiple applications including, Oracle Applications, Salesforce, Agile PLM, SharePoint and many more – the IConduct allows us to define all our processes using a single and easy to use web portal.