In the past, IT managers were perceived to be people who’d set up employees’ email addresses and connect users to the internet. Today, the role of an IT manager has gone through a drastic revolution. Apart from managing the company’s network and server infrastructure, an IT manager is now also responsible for:
- Maintaining the security of the company’s computer systems and electronic data
- Developing and implementing customized systems
- Overseeing all computer-related activities
This description is substantially different than what it was a decade ago. Along with new responsibilities, IT managers are also facing several new challenges that are complicating their lives even further. In this article, we look at how an iPaaS can be leveraged to make the IT manager’s life easier.
Challenges Facing IT Managers Today
Today, almost all businesses are undergoing major IT transformations – from internal operations shifting to the cloud, to offering a digital experience to properly service end-users and customers. As a result, the role of an IT manager is redefined and involves new challenges such as:
1. Integration of New Technologies
Companies are adopting new emerging technologies every day into their operation to optimize their business. However, newly adapted applications can be a source of disorder to a business when not properly synchronized with the existing system and infrastructure in place. A high level of connectivity is required for new applications to truly be impactful to the operation.
2. Data Security
Any new technology must be secure on its own, however, it must also be able to securely connect and sync to other systems in the business.
Data and security breaches are a major concern for IT managers. These incidents make regular and comprehensive preventative maintenance essential for the IT department. Real-time monitoring of all critical networks and devices becomes an absolute necessity as companies simply can’t afford the cost and reputational damage that accompany a data breach or a system crash.
3. Holistic Approach for Big Data
Businesses generate a lot of data. The major challenge is in creating a structure for this data so that you can aggregate, process, and manage it to make it visible to the relevant functions in the business. Moreover, when data is stuck in silos and lacks structure, it doesn’t add value. This is one of the greatest IT challenges faced by modern businesses.
4. Management of Multiple Moving Parts
Today, IT managers have to monitor and manage countless moving parts in a company. Developing information governance programs, embracing cloud computing, and designing the appropriate device management policy are all part of a new standard of IT responsibilities.
How an iPaaS Can Help IT Managers
Companies today can grow in timelines that were simply not possible before. This means more responsibilities and challenges are being added to the role of an IT manager with every passing day. An Integration Platform-as-a-Service (iPaaS) can be a silver bullet in this regard; as it can automate the mundane tasks that IT managers had to do daily, freeing them to work on more mission-critical tasks.
An iPaaS offers an interface of management that fully synchronizes all applications and systems. The IT manager can use this interface to gain efficiencies for the business. They can address business problems with integration and APIs and get them into production in a matter of days, rather than the weeks or months required for manual Peer-2-Peer integration.
Additional benefits of using iPaaS as an IT management tool are:
The platform-as-a-service model means that IT doesn’t need to maintain any of the infrastructures in an on-premises data center, removing another obstacle to integration projects. Instead, iPaaS providers design for scale with the ability to meet sudden increases in connections or usage.
2. Security and Business Continuity
Organizations can also leverage the domain expertise and focus of iPaaS to secure their connectivity platform and provide a greater level of protection and reliability. iPaaS providers expect to have redundancy built at all levels of the infrastructure starting from data centers, hardware, virtualization, and even containers if necessary.
3. Data Aggregation from Multiple Systems
The iPaaS platform doesn’t save the data, rather it allows you to channel the data to where it should be in the organization. Moreover, an iPaaS is scalable to match the increased data volume from multiple environments. It also supports real-time integration with the goal of minimum disruption.
With iPaaS, you can be prepared to easily and swiftly adapt any application into the operation with low code required or less complex processes. It enables rapid deployment, management, and governance to connect software applications and services across different environments.
Make the IT Managers’ Life Much Easier with IConduct
IConduct’s iPaaS is a self-service integration platform that seamlessly integrates enterprise, legacy, and cloud-based business applications – with zero coding. It consolidates all entities and attributes of business applications into a single, web-based dashboard that can serve as a cloud service, on-premise platform, or hybrid solution.
Request a demo to learn how IT managers can use IConduct to effectively resolve core business process issues.